Terms of Service of Elevate Success Coaching
Effective Date: 1 Jan 2026
Last Updated: 1 Jan 2026
1. Introduction
Welcome to Elevate Success ApS ("we," "our," "us"). These Terms of Service ("Terms") govern your access and use of our services, including in-person and online coaching programs, our website, and any related offerings. By using our services, you agree to comply with these Terms.
2. Services Provided
We offer coaching programs aimed at personal and professional development. Our services include but are not limited to:
One-on-one and group coaching sessions.
Online and in-person training programs.
Digital resources, webinars, and workshops.
3. Eligibility
To use our services, you must:
Be at least 18 years old, or have parental/guardian consent if under 18.
Provide accurate and complete information when registering for services.
Comply with all applicable laws and regulations.
4. Payment and Cancellations
At Elevate Success ApS, we value our clients’ commitment to their personal and professional growth. To ensure fairness and clarity, we have established the following cancellation and refund policy for our coaching services.
Fees for coaching sessions and programs are outlined on our website or communicated directly.
Payments must be made in advance, through the website, unless otherwise agreed.
Bookings are confirmed upon the payment receipt.
Clients who purchase a coaching cycle must adhere to the following cancellation terms:
Early Cancellation & Refunds:
If a client chooses to cancel before completing all 5 or 10 sessions, the sessions already delivered will be charged at the stand-alone session rate of 1250dkk per hour rather than the discounted cycle rate. The remaining balance, after adjusting for the delivered sessions, will be refunded to the client.
Rescheduling & Missed Sessions:
Clients must provide at least 24 hours notice to reschedule a session.
Sessions canceled with less than 72 hours notice may be forfeited at the discretion of the coach, with no refund or rescheduling.
No-Shows:
If a client fails to attend a scheduled session without prior confirmed notice, the session will be counted as used, and no refund or rescheduling will be provided.
Exceptional Circumstances:
We understand that emergencies happen. If a client faces extenuating circumstances, we encourage open communication, and we may offer flexibility at our discretion.
By purchasing a coaching cycle, clients acknowledge and agree to these terms. This policy is designed to ensure fairness and commitment while respecting both the client’s and coach’s time.
For any cancellation or refund requests, please contact Elevate Success ApS by phone or email.
5. Code of Conduct
By using our services, you agree to:
Engage respectfully and professionally with coaches and participants.
Not record, distribute, or misuse any coaching content without permission.
Refrain from disruptive or inappropriate behavior.
6. Limitation of Liability
Coaching services are for personal development and educational purposes only and do not constitute medical, legal, or financial advice.
We are not liable for any decisions or actions you take based on coaching guidance.
To the extent permitted by law, our total liability shall not exceed the amount paid for the services.
7. Privacy and Data Protection
We collect and process personal data in accordance with our Privacy Policy.
Your personal data will not be shared with third parties except as required by law or with your consent.
Parental Consent and Communication
Parents/guardians must provide written consent before their child participates in any activities under Elevate Success ApS.
Clear communication will be maintained with parents/guardians regarding their child’s participation.
Reporting and Safeguarding Procedures
If any concerns arise regarding child safety, coaches from Elevate Success ApS are obligated by Danish law to report concerns to ensure children are safeguarded and protected.
False or malicious accusations will be taken seriously, and appropriate legal action may be pursued to protect staff and the integrity of our work.
By agreeing to these terms, parents/guardians acknowledge their understanding of our child protection measures and consent to their child’s participation under these conditions.
8. Termination of Services
We reserve the right to terminate or suspend your access to our services if you violate these Terms, engage in misconduct, or fail to make required payments.
9. Changes to Terms
We may update these Terms periodically. Any changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of the updated Terms.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Elevate Success ApS
Arent Hansens Vej 15 3250 Gilleleje Denmark
Email: contact@elevatesuccess.coach
Phone: +45 2280 1447
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service